Shipping Information

BACtrack Shipping Policies and Information

*** DUE TO COVID-19 Your BACtrack Delivery May Be Delayed by 1-2 Days***

What shipping carriers does BACtrack use?

All breathalyzers are shipped via USPS Mail. For higher valued orders (two or more Professional Grade units) or orders over certain size/weight thresholds, we may ship your order using UPS Ground service to provide additional insurance.

How much does delivery cost? 

Ground delivery to U.S. addresses is free for all orders of any size.

We ship to all 50 states, US PO Boxes, US territories, and APO/FPO/DPO addresses. 

How long will it take to receive my order?

Breathalyzer orders placed by 12 noon PST will ship the same business day, and all orders delivered within the Continental U.S. are currently shipped via USPS Mail shipping. Estimated delivery time for these orders is 3-7 business days. For quicker ship times, please choose one of the following UPS shipping options during checkout (only available for US delivery):

  • Two Day Air - $25
  • One Day Air - $45

Please allow additional transit time during weekends and holidays and to some rural areas. Also, please note that UPS Next Day Air and 2nd Day Air orders will not be delivered on weekends. UPS only delivers orders on regular business days (Monday - Friday). 

In which states do you charge sales tax?

We charge sales tax on orders being delivered to shipping addresses in the states of California, Nevada, and New Jersey. If you or your company is tax exempt, please contact us at support@BACtrack.com with your documentation.

How are international orders handled and what are the associated costs?

BACtrack ships to most countries around the globe. International orders are shipped Global Priority Mail unless otherwise requested by the customer.

Please be aware that orders to destinations outside the United States will take longer than two to three days .

Costs for shipping outside the USA are as follows:

  • Shipping to Canada: $30
  • Shipping to anywhere else in the world outside US and Canada: $40

 These charges are applied to calibration orders, as well. 

How will the charge look on my credit card statement?

The charge on your statement will read BACtrack's parent company: "KHN SOLUTIONS."

More Questions? Contact Us

If you have further questions about your order or shipment, please call us at 877-334-6876 or email Customer Support at support@BACtrack.com